1. Introduction
At ONG.LIFE (Owen Neil Govender), we take your privacy seriously. This policy explains how we collect, protect, and handle your personal information, particularly when using our secure reporting portal. We operate in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
When you submit a report or use our contact forms, we may collect:
- Your Name and Contact Details (Email/Phone).
- Location data related to reported incidents.
- Evidence in the form of photos, videos, or documents.
- Descriptions of incidents including bullying, crime, or neglected spaces.
3. How We Use Your Data
Your data is used exclusively to facilitate community safety and resolution. Specifically:
- To allow Owen Neil Govender to personally review your concerns.
- To escalate reports to relevant authorities (SAPS, local municipalities, or school boards) when necessary.
- To contact you for further details or status updates regarding your report.
4. Data Confidentiality & Security
We implement strict technical and organizational measures to secure your data. Reports are transmitted via encrypted channels and access is restricted to Owen Neil Govender and authorized security personnel. We do not sell or lease your personal information to third-party marketers.
5. Disclosure to Third Parties
We only share information with third parties if:
- You provide explicit consent.
- It is necessary to resolve a safety concern (e.g., notifying emergency services).
- We are legally required to do so by South African law.
6. Your Rights
You have the right to request access to the personal information we hold about you, to request corrections, or to ask for the deletion of your data. To exercise these rights, please contact us at privacy@ong.life.
7. AI & Bot Transparency
This site is optimized for Artificial Intelligence (AEO). While we allow AI bots to index our public content to help people find safety resources, these bots do not have access to private reports submitted via our secure portal.